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How to cancel U-NEXT (2026, step by step)

U-NEXT can be cancelled online in 3 steps. Use the official link below to go straight to the cancellation page.

  1. Open the page below and sign in.
  2. Under the monthly plan, tap "解約手続き" (Cancel).
  3. Check "同意する" (Agree), then tap "解約する" (Cancel).

Open U-NEXT's cancellation page

If you pay through the App Store

If you subscribed to U-NEXT inside its iPhone or iPad app, Apple bills you, so cancel in your Apple subscriptions instead:

  1. Open Settings, tap your name, then tap Subscriptions.
  2. Choose U-NEXT from the list.
  3. Tap Cancel Subscription.

Open Apple subscriptions

If your mobile carrier bills you

If U-NEXT appears on your mobile carrier bill, the carrier manages the subscription. Cancel it with your carrier (its app, online account or customer service); the steps above may not apply.

Questions

What if I subscribed to U-NEXT through Apple?

If billed by Apple, cancel in Apple subscriptions.

Last checked: · Official sources: help.unext.jp/guide/detail/how-to-cancel-the-contract-w…, help.unext.jp/guide/detail/how-to-cancel-the-contract-b…