Suba Support

Questions, ideas or a problem? Every message is read and answered by the person who makes Suba.

Email: hello@suba.info In the app: Settings → Report a problem

Common questions

Does Suba connect to my bank? No. Suba never asks for bank or card logins. You add payments yourself or import your App Store subscriptions from screenshots.

How do I import my App Store subscriptions? Open Settings → Import from App Store, follow the steps to take screenshots of your App Store subscriptions page, then choose them in Suba. The screenshots are read on your device and never uploaded.

Is Suba Pro a subscription? No. Suba Pro is a one-time purchase. The free version tracks up to 8 payments with reminders and iCloud sync. You can try Pro free for 1 week.

I bought Pro on another device. How do I restore it? Open Suba Pro in Settings and tap Restore Purchases, using the same Apple ID.

My data isn't syncing between devices. Make sure you're signed in to the same Apple ID on both devices and that iCloud is on for Suba (iPhone Settings → [your name] → iCloud → Apps Using iCloud → Suba). Syncing can take a few minutes.

I'm not getting reminders. Check that notifications are allowed for Suba (iPhone Settings → Notifications → Suba) and that Focus modes aren't silencing them.

How do I delete my data? Delete payments in the app, or delete the app. To remove iCloud data: iPhone Settings → [your name] → iCloud → Manage Storage → Suba → Delete Data.